Privacy Policy

Renew Health Privacy Policy

At Renew Health, we are committed to protecting the privacy and security of our clients’ health information. This privacy policy outlines our practices in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

1. Use and Disclosure of Protected Health Information (PHI)

How We May Use and Disclose Your Health Information:

For Treatment: We may use your health information to provide you with medical treatment or services. For example, information obtained by a healthcare provider will be recorded in your record and used to determine the course of treatment that should work best for you.

For Payment: We may use and disclose your health information to others for purposes of receiving payment for treatment and services that you receive.

For Healthcare Operations: We may use and disclose health information about you for operational purposes. These uses are necessary to make sure that all of our clients receive quality care and for operational and administrative services.

When Required By Law: We will disclose health information about you when required to do so by federal, state, or local law.

To Avert a Serious Threat to Health or Safety: We may use and disclose your health information when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person.

2. Your Rights Over Your Health Information

You have the right to:

Inspect and Copy: You have the right to inspect and copy health information that may be used to make decisions about your care or payment for your care.

Amend: If you feel that health information we have is incorrect or incomplete, you may ask us to amend the information.

Accounting of Disclosures: You have the right to request an “accounting of disclosures,” which is a list of the disclosures we made of your health information.

Request Restrictions: You have the right to request a restriction or limitation on the health information we use or disclose for treatment, payment, or health care operations.

Confidential Communications: You have the right to request that we communicate with you about medical matters in a certain way or at a certain location.

To exercise any of these rights, please contact our Privacy Officer at the contact information provided below.

3. Our Legal Duties

Renew Health is required by law to:

Maintain the privacy of your health information.

Provide you with this notice of our legal duties and privacy practices with respect to the information we collect and maintain about you.

Abide by the terms of this notice.

Notify you if we are unable to agree to a requested restriction on how your information is used or disclosed.

Accommodate reasonable requests you may have to communicate health information by alternative means or at alternative locations.

4. Contacts for Further Information and Complaints

If you have questions about this notice or want to file a complaint about our privacy practices, please contact:

You also have the right to file a complaint with the Secretary of the Department of Health and Human Services. We will not retaliate against you for filing a complaint.